Here at Tax Link, we know that there are many concerns when it comes to taxes. We are only one call away from answering all your questions. You can phone our team on 0203 355 3760 or 0800 524 4206 if you require assistance. You can also email us at enquiries@cistaxlink.co.uk.

Please find some frequently asked questions below.


It seems too easy. What is the catch?

If you comply with the terms and conditions as per the pack, there is no catch! Just follow our three easy steps and you will have money in your bank in a jiffy.


How does it work?

Follow our three easy steps.

  1. Request our pack
  2. Submit your information
  3. Get your tax back

We will take the hassle out of completing your tax return. You do not have to pay our fees as this will be deducted from your tax repayment.


How much will your services cost?

We pride ourselves in providing excellent services at a very low competitive charge. Our fees to complete the tax return will be £ 260 plus VAT. That is the only charge! If you had provided all information to us, no extra fees will be payable even in the event of an HMRC investigation into your tax return.

If you are expecting a repayment from HMRC, you do not need to pay our fees as this will automatically be off-set against your tax repayment.

Our instant rebate will be made at no premium charge and is inclusive of our fee!


Will everybody qualify for an instant rebate?

No. Some terms and conditions have to be met for you to qualify for an instant rebate.

The good news is that it is up to you if you qualify for an instant rebate! If you have full authority to act on your behalf with HMRC, and your tax records and payments are up to date and we receive all the necessary documents as requested in our pack, it is very likely that you will get an instant rebate.

Contact our team on 0203 355 3760 or freephone on 0800 524 4206 for more information.


What if I don’t qualify for an instant repayment?

If you do not qualify for an instant rebate, we will still work hard to get your money back as soon as possible. We will submit your tax return and will await you tax repayment from HMRC.

HMRC may take as little as three days to repay your tax or it may take a few weeks/months. As soon as we receive your tax repayment, we will send your money to you within one day. Please follow this link to see how we will pay your repayment to you.


Will I get an enquiry from HMRC?

We cannot guarantee that you will not get an enquiry. HMRC have appointed more investigators and is auditing more tax returns than in the past. We will always review your records and inform you of the likelihood of an HMRC investigation into your tax affairs. An enquiry can often be prevented by disclosing all income.

Times have changed and with most documents being generated electronically, HMRC have real time access to you income details. You should therefore provide us with all your income details. If you do not disclose all of your income, you may have to pay penalties to HMRC.


This is great! How do I get a friend to join?

We pride ourselves to delivery good services and keeping our clients happy.

We appreciate our clients spreading the word and value client referrals. As a token of our appreciation, we will also pay you a £30 referral fee for each client referred to us.

Simply complete the form below and submit it online. We will contact your referee within 24 hours. If they successfully join CIS Tax Link, a cheque of £30 will be on its way to you!



If you can’t see your question opposite, please complete the simple form below and a member of the CIS Tax Link team will endeavour to get back to you as soon as possible with an answer.


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